KanjiHybrid
Privacy policy
Last updated 25 September 2026
KanjiHybrid is made by Bridge360 Inc. This policy explains what the app stores, who it is shared with, and how to get it deleted. It covers the KanjiHybrid mobile app and this website.
What the app collects
| Data | Why | When |
|---|---|---|
| Email address | It is how you sign in. We email a six-digit code; there is no password. | At sign-up |
| Display name | Shown on your profile. Optional, and you can change or clear it. | Only if you set one |
| Chat messages | Your messages and the assistant's replies, so a conversation persists between sessions and the assistant can refer back to the last day of it. | Each message |
| Kanji you have met | Which characters and compounds appeared in your conversations, with a count and the date you last saw each. The vocabulary screen is built from this. | Each message |
| Reports you file | When you tap Report on a reply: the reply's text, any reason you give, and when you sent it. Our team reads reports to review what the assistant said. | Only if you report a reply |
| Product analytics | Three events only: the app opened, an account was created, and a message was sent. The message event carries its length and never its text. | If analytics is enabled |
| Error reports | When the app hits an unexpected error: the error message and where in the code it happened, with the app version and device type, so we can find and fix it. | If analytics is enabled |
What the app does not collect
No location, camera, microphone, photos, contacts, calendar or health data. The app requests none of those permissions. There is no advertising, no advertising identifier, and no third-party tracking for advertising. We do not sell personal information.
Who your data is shared with
- Supabase hosts the database and handles sign-in. Your email address, display name, messages, Kanji history and any reports you file are stored there.
- An AI provider generates chat replies. To answer you, the text of your message and up to the previous 24 hours of that conversation are sent to the provider. The app currently uses Anthropic's Claude Haiku; the provider may change, and this page will be updated when it does.
- PostHog receives the three product events and the error reports above when analytics is enabled. Both are tied to an internal account identifier, never to your email.
Beyond those, data is disclosed only where the law requires it.
How long it is kept
Your account and everything attached to it is kept until you delete it. You can do that yourself in the app, under Profile, in the Danger zone: it removes your profile, every message, your whole Kanji history and any reports you filed together, immediately. If you have already removed the app, use Delete your data instead. The usage events and error reports already sent to PostHog stay recorded against your old analytics identifier until they are removed by hand; ask through that page or by email and we will remove them.
Your choices
- Ask for a copy of what is stored about you.
- Correct your display name in the app at any time.
- Delete your account and everything stored with it yourself, in the app, at any time, and ask us to remove the analytics already recorded against it.
Depending on where you live you may have further rights under laws such as the GDPR or the CCPA. Write to us and we will honour them.
Children
KanjiHybrid is not directed at children under 13, and we do not knowingly collect data from them. If you believe a child has created an account, contact us and we will delete it.
Changes
If this policy changes materially, the date above will change and the new version will appear here before the change takes effect.
Contact
Questions about this policy, or about your data: hello@bridge360.ph